Too often, we expect non-product people to act like product people.
We forget that, it’s often the behaviors that “rub us the wrong way” that make others great at their roles.
/ Sales advocating for their deal.
/ Support advocating for a user.
/ Engineering advocating for investments in tech infrastructure.
/ Finance/Legal advocating for long-term protection of the business.
/ Founders advocating for bold (albeit underfunded) product bets.
This reframing helps me cultivate genuine respect and not take offense.
We need different functions and different people — each with their own unique strengths and behavioral tendencies.
They’re not product people — and that’s perfectly okay.
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