Vision Feature vs. Utility Feature
In 2016 I made a major product gamble.
Our startup was building a retail analytics product.
And, I fought HARD to include a strange feature…
You couldn’t do anything with it.
Zero analytics value.
It was just cool and interesting.
…
It was a US map covered with 1000s of tiny colored dots — one for each store.
Users pressed ‘PLAY’ and watched store statuses change over time.
It showed the real-time status of every store, every day.
…
My team (rightfully) argued: “No one can use this, its pointless”
“You’re right,” I said.
“But, customers need to SEE why we’re different.”
“No one in the industry has ever done this.”
…
Our CEO demoed the feature to a Fortune 100 exec we’d been pitching to for months.
The exec’s eyes lit up. “We need this.”
👉 This “vision feature” helped land a Fortune 100 contract.
…
Think about the role of “vision features” for your product.
Utility Features: Help customers perform a task
Vision Feature: Help customers see a different future
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